Terms and Conditions

REFUNDS/SHIPPING TERMS AND CONDITIONS
PAYMENT METHODS
We accept these payment methods at Speed Stacks UK (including Republic of Ireland). All orders must be prepaid via the website:
Credit Cards: We accept MasterCard and Visa
PayPal
REFUND / RETURN POLICY
You may return unused items in the original packaging that were purchased from Speed Stacks UK within 30 days for a full product refund; shipping costs will not be refunded.
Refunds will be made via the same form of payment used for your purchase.
WHAT IS THE RETURN PROCESS?
Your return should include the following information with your return:
name
address
email address
phone number
order number
receipt
We cannot be responsible for packages lost during return. Therefore, we highly recommend that your return be sent recorded delivery. The credit for your return will be applied to the to the same payment method used to make the purchase. It may take up to four working days for refund to show in your account, once we have received the returned goods.
ALL RETURNS SHOULD BE SENT TO:
Speed Stacks UK
Improve it Ltd
L15 – South Fens Business Centre
Fenton Way
Chatteris
Cambridgeshire
PE16 6TT

SHIPPING FOR ONLINE ORDERS

Speed Stacks UK are based in the UK and ships to the UK for the standard shipping fee as listed in the checkout. Shipping can be provided to the Republic of Ireland and for a quote, you should contact info@speedstacks.uk for more information. All items are dispatched within one working day (orders received pre 2pm Mon-Fri) via Royal Mail Recorded Delivery. On occasion, items will be shipped via MyHermes or other courier. You should receive your order within 3-5 business days.

HOW TO QUALIFY FOR FREE SHIPPING

Free shipping is available to all schools and clubs within the UK. Please email info@speedstacks.uk should you qualify for this as order will be done via invoice, rather than on the website www.speedstacks.uk